DISPATCH

METTLER only sends goods purchased online within Europe. Dispatch takes place once payment has been fully received and at the recipient's risk.

DELIVERY COSTS AND MINIMUM ORDERS

Standard delivery: CHF 9.80, no delivery costs will be charged to orders over CHF 100.

DELIVERY PERIOD

Unless order confirmation states otherwise delivery will take place within 8 – 12 working days of payment being received if not stated otherwise in the order confirmation of METTLER. If a delivery fails to reach the purchaser within 10 working days the purchaser can submit a written reminder and stipulate an additional period of 10 days. After this time expires the purchaser may withdraw from the agreement. Withdrawal is only valid if explained in a registered letter. All claims asserted by the purchaser regarding late delivery or withdrawal claims are categorically waived.

COMPLAINTS

Incorrect delivery, quantity deviations and recognizable shortcomings or damages must be reported to METTLER in writing immediately and no later than two working days after delivery. Notification of hidden defects may be submitted in writing up to a maximum of 6 months after delivery. Return deliveries will only be accepted by prior arrangement, with all accessories and with a copy of the invoice. The purchaser is responsible for suitable transportation and for delivery costs. METTLER is free to decide if a defective delivery should be repaired or fully or partly replaced. All other warranty rights are expressly waived. METTLER excludes any liability for direct or indirect damages.

PRICING

All prices stated on the Internet are without obligation. Price adjustments and model changes are reserved and may be made at any time without prior notification or justification. Should there be changes during an order processing due to increased costs, additional fiscal encumbrances, increased customs duties or severe currency fluctuations, then METTLER reserves the right to adjust the respective prices.

VAT

The prices stated include statutory value-added tax.